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How to train a knowledge bot for knowledge management
How to train a knowledge bot for knowledge management
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Written by Andreas Reibring
Updated over a week ago

Organizations have a lot of documents that are stored in various locations, making it difficult and time-consuming to find the right information when needed.

The Dcipher Analytics knowledge bot uses AI-powered technology to make organizational knowledge more accessible. You simply need to feed your documents to the bot, and it will organize and index the information. You can then easily ask the bot questions and receive relevant answers and references to the most relevant sources. The bot can be incorporated into your internal website to make it more accessible to your colleagues.

Typical use cases

  • Ask the bot to read the documents that codify your team’s or organization’s knowledge – even if only in completely unstructured form

  • Chat with the bot to get answers, key take-aways, and references to the most relevant sources

Delivery formats and outputs

A research bot that you can chat with to get answers and summaries based on the documents you’ve asked it to read.

How much does it cost?

The cost of training the bot is $0.003/unit (e.g., news article). Interacting with the bot is $0.1/request (e.g., asking a question) or $1.0/content summarization request (where the AI runs content analysis and summarizes key topics/themes related to a topic of interest). The content summarization option can be disabled. See our [link to pricing info for bots on the pricing page] pricing page for more information.

Step-by-step guide to training a knowledge bot for knowledge management with Dcipher Analytics

Step 1: Set up a research bot to train on your documents

After clicking “Use this workflow”, the wizard guides you through the process of uploading your documents as well as setting up and automating the knowledge bot.

Step 2: Chat with the knowledge bot

Once the bot has been trained, you can chat with it by clicking the name of the bot in the Research bot view on the Dcipher platform, or by clicking the link in the email notification that is sent to your inbox once the bot is ready.

Step 3: Invite colleagues or embed the knowledge bot into your own internal web page

To invite colleagues to access the research bot inside the Dcipher Analytics platform, click the “Account” icon to the right in the navigation bar, then click “Manage teammates” under “Organization” in the Account sidebar. From there, you can click “+ Invite teammate” and type in their email to invite your team members.

If you want to incorporate the knowledge bot into your own internal website to make it more widely accessible inside your organization, follow the steps in the video below:

Step 4: Track and limit bot usage

To track the usage of the bot, click the “View usage” icon next to the bot in the “Research bot” view. To give each of your users a quota for how many questions they can ask the bot per minute, click the “Settings” icon next to the bot in the “Research bot” view and type the quota under “Enable rate limiter”.

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